This page describes the webhook payloads associated with the lifecycle events.
User
Lifecycle
flowchart TD
Start[Client calls /user/create API]
A[<a href="#user_create">CREATE webhook</a>]
B[<a href="#user_kyc_pending">KYC_PENDING webhook</a>]
D[<a href="#user_kyc_doc_uploaded">KYC_DOC_UPLOADED webhooks per doc upload</a>]
E[<a href="#user_kyc_form_submitted">KYC_FORM_SUBMITTED webhook</a>]
G[<a href="#user_kyc_rfi">KYC_RFI webhook</a>]
H[<a href="#user_kyc_completed">KYC_COMPLETED webhook</a>]
I[<a href="#user_kyc_rejected">KYC_REJECTED webhook</a>]
J[<a href="#user_update">UPDATE webhook</a>]
Start --> A
A --> B
B -->|Per document upload| D
D -->|All docs & info uploaded| E
E -->|Additional info needed| G
G -->|User resubmits| D
E -->|Application approved| H
E -->|Application rejected| I
H -->|Status update| J
I -->|Status update| J
Payload
Kyc Pending
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "KYC_PENDING",
"numRetries": 0,
"createdAt": "2025-12-22T10:00:00.000Z",
"updatedAt": "2025-12-22T10:00:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": false,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}Kyc Form Submitted
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "KYC_FORM_SUBMITTED",
"numRetries": 0,
"createdAt": "2025-12-22T10:05:00.000Z",
"updatedAt": "2025-12-22T10:05:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": false,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}Kyc Rfi
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "KYC_RFI",
"numRetries": 0,
"createdAt": "2025-12-22T10:10:00.000Z",
"updatedAt": "2025-12-22T10:10:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": false,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER",
"rfiUrl": "https://app.fuze.finance/rfi/forms/abc123xyz"
}
}Kyc Completed
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "KYC_COMPLETED",
"numRetries": 0,
"createdAt": "2025-12-22T10:15:00.000Z",
"updatedAt": "2025-12-22T10:15:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": true,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}Kyc Rejected
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "KYC_REJECTED",
"numRetries": 0,
"createdAt": "2025-12-22T10:20:00.000Z",
"updatedAt": "2025-12-22T10:20:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": false,
"tnc": true,
"userStatus": "INACTIVE",
"userType": "CONSUMER"
}
}Kyc Doc Uploaded
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "KYC_DOC_UPLOADED",
"numRetries": 0,
"createdAt": "2025-12-22T10:25:00.000Z",
"updatedAt": "2025-12-22T10:25:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": false,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER",
"docCategory": "IDENTITY",
"docSubCategory": "PASSPORT"
}
}Create
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "CREATE",
"numRetries": 0,
"createdAt": "2025-12-22T09:00:00.000Z",
"updatedAt": "2025-12-22T09:00:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": false,
"tnc": false,
"userStatus": "PENDING",
"userType": "CONSUMER"
}
}Update
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "UPDATE",
"numRetries": 0,
"createdAt": "2025-12-22T11:00:00.000Z",
"updatedAt": "2025-12-22T11:00:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": true,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}Delete
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "DELETE",
"numRetries": 0,
"createdAt": "2025-12-22T12:00:00.000Z",
"updatedAt": "2025-12-22T12:00:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": true,
"tnc": true,
"userStatus": "DELETED",
"userType": "CONSUMER"
}
}Unfreeze
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "UNFREEZE",
"numRetries": 0,
"createdAt": "2025-12-22T13:00:00.000Z",
"updatedAt": "2025-12-22T13:00:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": true,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}Login
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "LOGIN",
"numRetries": 0,
"createdAt": "2025-12-22T14:00:00.000Z",
"updatedAt": "2025-12-22T14:00:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": true,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}Failed Login Attempt
{
"event": {
"orgId": 10,
"entity": "Users",
"eventType": "FAILED_LOGIN_ATTEMPT",
"numRetries": 0,
"createdAt": "2025-12-22T14:05:00.000Z",
"updatedAt": "2025-12-22T14:05:00.000Z"
},
"data": {
"orgUserId": "sherlock.holmes",
"orgId": 10,
"kyc": true,
"tnc": true,
"userStatus": "ACTIVE",
"userType": "CONSUMER"
}
}